# Ipiphany AI (Ipiphany AI Limited)

> AI-driven CX intelligence that turns customer feedback into action.

Ipiphany AI analyses unstructured customer feedback (surveys, reviews, complaints, support tickets, chats, call notes) to surface themes, sentiment, and root causes, then helps teams prioritise fixes and track whether actions worked.

Important notes:
- This file describes the CX intelligence software at https://www.ipiphany.ai (not the unrelated NZ IP services firm at https://www.ipiphany.co.nz).
- For security, privacy, and compliance questions, prefer the Legal & Security pages.
- For product usage and definitions, prefer the Help Center.

## Product and company
- [Homepage](https://www.ipiphany.ai/): Positioning and overview.
- [Product](https://www.ipiphany.ai/product): Capabilities and how it works.
- [FAQs](https://www.ipiphany.ai/faq): Common questions.
- [Contact](https://www.ipiphany.ai/contact): Demo and enquiries.
- [Pricing](https://www.ipiphany.ai/pricing): Pricing overview (may redirect).

## Answers and explainers
- [What does Ipiphany AI do?](https://www.ipiphany.ai/answers/what-is-ipiphany-ai): Definition and workflow.
- [What sources can you analyse?](https://www.ipiphany.ai/answers/sources-we-analyse): Supported feedback sources.
- [How does Ipiphany integrate?](https://www.ipiphany.ai/answers/how-does-your-ai-solution-integrate-with-existing-systems): Integration approach.
- [Typical implementation timeline](https://www.ipiphany.ai/answers/what-is-the-typical-timeline-for-implementing-an-ai-solution): Time-to-value.

## Documentation
- [Help Center](https://help.ipiphany.ai/en/): Documentation home.
- [Getting started](https://help.ipiphany.ai/en/collections/2121333-getting-started-with-ipiphany): First steps.
- [Analyzing your data](https://help.ipiphany.ai/en/collections/758064-analyzing-your-data): Key concepts and workflows.
- [FAQ (Help Center)](https://help.ipiphany.ai/en/collections/758068-faq): Common product questions.

## Security, privacy, and legal
- [Legal & Privacy hub](https://www.ipiphany.ai/legal): Index of legal pages.
- [Security](https://www.ipiphany.ai/legal/security): Security controls and ISO/IEC 27001.
- [Privacy Policy](https://www.ipiphany.ai/legal/privacy-policy): Privacy practices.
- [Terms & Conditions](https://www.ipiphany.ai/legal/terms-and-conditions): Terms of use.

## App access
- [Login](https://app.ipiphany.ai/): Product login.